Quality Manager for Healthcare Program (For Pooling)

Concentrix

📍 Quezon City, National Capital Region, Philippines

Full-time other-general

Job Description

The Manage, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.



  • Bachelor's Degree in related field from a four-year college or university is preferre
  • dAt least 6-12 months experience as a Quality Lead
  • .Demonstrated ability to comprehend, analyze, and interpret
  • .Solid understanding of the organization's business operations and industry
  • .Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
  • .Excellent attention to detail
  • .Demonstrated ability to take initiative and ownership with fo...
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