Quality Engineering Technical Leader

Cisco

📍 Bangalore, India, India

Full-time other-general

Job Description

**Meet the Team**
Join Cisco’s Central Quality team within Supply Chain Operations, where we manage the Quality Management System (QMS) for core hardware products, including field and factory performance. Our diverse team of quality engineers and business architects drives business outcomes by digitizing and enhancing the QMS. We focus on delivering transformative improvements through advanced analytics, ensuring operational excellence and meeting evolving quality expectations for hyperscale customers. Collaborating across Product Quality, Customer Quality, and Services Planning, we are passionate about shaping quality processes that impact Cisco’s hardware, software, and cloud services.

**Your Impact**

+ Establish and refine quality processes across new product introduction (NPI), factory, and field sustaining activities to meet dynamic customer expectations.
+ Analyze hardware quality metrics and factory yield performance to support six sigma quality goals.