Job Description
_*This is a fully on site position in Guadalajara*_
- *Advanced english is a must*_
**PROFILE**
- Requires a High School Diploma or equivalent.
2-year or 4-year degree preferred.
- Requires at least 1 year of relevant customer service experience.
- A combination of education, training and related experience may meet requirements.
- Strong troubleshooting and problem-solving skills with the ability to continually learn new services.
- Ability to work effectively with mínimal supervision by employing effective time management and prioritization skills.
- Highly effective verbal and written communication skills.
- Competencies with computer usage in general.
- Ability to effectively use the MS Office package, Word, Excel, PowerPoint, Visio,, and/or Adobe Acrobat.
, and/or Photoshop
- Experience with the Microsoft Office suite.
**RESPONSIBILITIES**
- Perform Quality Control (QC) checks on TSS field documentation and test result...