Job Description
Job Title: Quality Complaints Specialist
Job Description
The Quality Complaints Specialist will operate within a high-volume complaints and investigations team, specifically in a very fast paced pharmaceutical manufacturing environment. This role requires a strong focus on customer complaint (PIR) investigations, risk analysis, and root cause analysis. The ideal candidate should be highly experienced, quick to learn, and adept at managing a significant complaint backlog in a fast-paced, fully onsite setting.
Responsibilities
+ Establish quality standards for products and processes and suggest modifications to prevent defects in components or final products.
+ Collaborate closely with cross-functional teams, including production, to identify and mitigate quality risks.
+ Audit processes, raw materials, or suppliers/vendors to ensure that established quality standards are met.
+ Conduct root cause analysis and ensure compliance with formal ext...
Job Description
The Quality Complaints Specialist will operate within a high-volume complaints and investigations team, specifically in a very fast paced pharmaceutical manufacturing environment. This role requires a strong focus on customer complaint (PIR) investigations, risk analysis, and root cause analysis. The ideal candidate should be highly experienced, quick to learn, and adept at managing a significant complaint backlog in a fast-paced, fully onsite setting.
Responsibilities
+ Establish quality standards for products and processes and suggest modifications to prevent defects in components or final products.
+ Collaborate closely with cross-functional teams, including production, to identify and mitigate quality risks.
+ Audit processes, raw materials, or suppliers/vendors to ensure that established quality standards are met.
+ Conduct root cause analysis and ensure compliance with formal ext...