Quality Assurance Specialist: Customer Interactions & CSAT

Solugenix is looking for a Quality Assurance Analyst in Morong, Bataan, Philippines. This role involves monitoring customer interactions to ensure compliance with company standards, providing actionable feedback, and assisting in coaching to improve overall customer satisfaction and performance.

The ideal candidate should be a College Graduate with 2-3 years of Quality Analyst experience and possess a range of skills from customer service to quality monitoring.