Job Description
The primary purpose of this role is to ensure that all quality reports and / or claims are sent to the corresponding grower in a minimum time frame. This will avoid refunding growers of losses for quality issues not properly reported.
Key Performance Outputs
Quality Operations
- Ensure every fruit arrival, claim, ageing or process has a completed quality report.
- Send reports to growers/departments within 48 hours; notify growers if a report is missing.
- Maintain direct communication with quality inspectors to stay updated on inspection plans.
- If product is not inspected, create a simulated inspection in the system to show acceptance with customer backup.
- If inspection/report isn’t in the main platform, it must be re‑entered correctly.
Tracking
- Continuously update and check the master tracking document for all inspection reports per lot.
- Highlight lots with quality conc...