Quality Analyst: Client-Facing QA & Process Improvement

LizardBear Tasking, Inc. (PEZA) in Imus, Cavite, is seeking a Quality Analyst to ensure the quality of work and compliance with processes. You will analyze and resolve back-end issues affecting teammates and clients.

The ideal candidate will have knowledge of customer service practices, effective communication skills, and a background in research and analytics. This role also requires preparing quality reports and analyzing performance issues.