Quality Analyst: Client-Facing QA & Process Improvement

TaskUs Outsourcing Philippines, Inc. is seeking a Quality Analyst to analyze and resolve backend issues affecting teammates and enhance their performance. The role involves preparing performance reports, identifying quality issues, and conducting calibration sessions with teams.

The ideal candidate should have experience in customer service, strong communication skills, and a background in research and analytics. This is an opportunity to contribute to maintaining high standards in a dynamic environment.