Job Description
Job Responsibilities
- Develop and implement quality assurance policies, procedures, and inspection standards.
- Lead and manage the QA team by assigning tasks, coaching team members, and conducting performance reviews.
- Plan and conduct internal audits and inspections to ensure compliance with quality standards.
- Investigate quality issues, identify root causes, and implement corrective and preventive actions.
- Work closely with Production, Engineering, and other departments to ensure product quality requirements are met.
- Handle customer quality issues and complaints, ensuring timely investigation and resolution.
- Monitor product quality, performance, and reliability to meet customer expectations.
- Manage QA resources, including manpower, equipment, and training, to support quality objectives.
- Prepare quality reports and recommend process improvements to enhance product quality and operational...