Job Description
ResponsibilitiesMaintain accurate records in service management and scheduling systems High school diploma or equivalent required; associate degree or related coursework preferred 2+ years of experience in service coordination, scheduling, dispatch, or customer service (field service or technical environment preferred) Experience creating and managing work orders in a service management system Strong organizational and time-management skills with attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong customer service orientation and problem-solving skills Proficiency with Microsoft Office and scheduling or service management software Ability to work collaboratively with technicians, customers, and internal teams
Required Qualifications
Skills & Competencies
Preferred Qualifications