Job Description
The PS EDI Operations Specialist is responsible for support of our PS management and delivery teams from quote to revenue recognition.
This will include the operation of a variety of systems, tools and reports in conjunction with processes and policies allowing our teams to be more productive and efficient in delivery of services.
What you will be doing:
- Review and process Professional Services orders and contracts to setup projects in the system accordingly.
- Process contract/project updates and cancellations requested internally or by the customer.
- Processing manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.
- Learning how to execute audits of project documents and ensuring the system properly reflect the agreement with the customer.
- Resolving and responding to billing inquiries associated with credit requests, unbilled charges, contract/project adjustments through research, interd...