Job Description
Advance your career as a Medical Information Specialist at ProPharma. This role focuses on providing critical medical and safety responses while adhering to industry regulations and internal standards.
As part of the ProPharma Medical Information Contact Center, you will respond to requests for medical information from diverse external customers. You will document adverse events and product complaints following regulatory guidelines, ensuring accuracy and compliance. Your clear communication and strong attention to detail will be paramount in servicing clients effectively.
Key Responsibilities:
• Respond to customer inquiries on medical and safety information
• Document and report adverse events and product complaints
• Maintain quality checks and compliance with SOPs
• Formulate accurate responses using approved literature
• Log inquiries comprehensively into systems
Requirements:
• Life science degree required
• Strong verbal and written communication sk...
As part of the ProPharma Medical Information Contact Center, you will respond to requests for medical information from diverse external customers. You will document adverse events and product complaints following regulatory guidelines, ensuring accuracy and compliance. Your clear communication and strong attention to detail will be paramount in servicing clients effectively.
Key Responsibilities:
• Respond to customer inquiries on medical and safety information
• Document and report adverse events and product complaints
• Maintain quality checks and compliance with SOPs
• Formulate accurate responses using approved literature
• Log inquiries comprehensively into systems
Requirements:
• Life science degree required
• Strong verbal and written communication sk...