Job Description
Responsibilities
- Direct day-to-day operations and vendor coordination for mission-critical systems, ensuring consistent service delivery.
- Formulate and administer project budgets, including planning and processing of service requests.
- Drive audit coordination, compliance reviews, and security remediation initiatives.
- Administer cloud infrastructure hosting arrangements, optimising resource allocation and system performance.
- Partner with external vendors to track Change Request delivery, holding them accountable for timeliness and quality.
- Safeguard uninterrupted business continuity for internet-facing digital services, minimising downtime outside scheduled maintenance windows.
- Build and sustain project plans, schedules, and resource allocation frameworks.
- Guide cross‑functional project teams and manage stakeholder relationships across departments.
- Perform risk assessments, develop mitigatio...