Project Management Specialist - Operations, MY Marketplace

About The Team

We are searching for a dynamic and accomplished professional to become an integral part of our Projects team, dedicated to bolstering the operational excellence of our platform business. Focusing on Customer Service, Returns, Refunds, and Seller Operations, you will spearhead cross‑functional strategic business endeavours, overseeing every facet of project planning and execution, all while guaranteeing exceptional results for our customers, external partners and internal teams.

Job Description

• Strategy & Operations: Formulate and craft strategic business initiatives that harmonise user experience with cost‑effectiveness.
• Project Management: Methodically plan, execute, and monitor project milestones across all workstreams, ensuring the realisation of targeted business outcomes.
• Benefits Realisation: Define project metrics and timelines, adeptly conveying them to ground operations for precise tracking and assessme...