Project Executive

Position Summary

The Project Executive is responsible for managing the end-to-end implementation and onboarding process for new merchants. This role serves as the primary coordinator between merchants and internal teams, ensuring smooth menu setup, system deployment, user training, and successful go-live. TheProject Executive also provides post-implementation support to ensure merchants are fully operational and satisfied with the onboarding experience.

1. KeyResponsibilities:

Merchant Onboarding & Implementation

• Manage the end-to-end merchant onboarding process from project initiation to successfulgo-live.
• Conduct onboarding meetings with merchants to understand business operations andimplementation requirements.
• Collect and verify menu information, ensuring completeness and accuracy.
• Coordinate menu configuration requirements with the Customer Support team.
• Review and va...