Project Coordinator

We're looking for a detail-oriented and proactive
Project Coordinator
to manage customer-side
deployments and implementation
projects for our SaaS-based Customer Experience Platform.

This role blends project coordination + customer communication + internal collaboration — perfect for someone who thrives on ownership and execution.

Key Responsibilities

1. Project Planning & Scope Management

• Gather project details from Sales/Pre-Sales and prepare clear Scope of Work (SOW) documents.
• Schedule and conduct Kick-off Meetings with customers and internal teams.
• Maintain project timelines, deliverables, and milestones in coordination with technical teams.

2. Coordination & Communication

• Act as the primary communication bridge between customer and internal teams (Pre-Sales, DevOps, Implementation, Support).
• Ensure all stakeholders are updated on progress, delays, or dependencies.
• Send we...