Programme Support Officer (9 Months, Outram Park)
B
BUSINESS EDGE PERSONNEL SERVICES PTE LTD
📍 outram, central region, Singapore
Job Description
Job Scope:
- Support the management of the programme’s participant cohort, including tracking enrolment, participation status, and programme reward milestones
- Maintain accurate records of participant onboarding, progress, and engagement
- Manage and resolve escalated enquiries from programme participants and clinical partners regarding application processes, rewards, and other programme-related matters
- Coordinate logistics related to programme activities (recruitment and implementation), pilot touchpoints, and follow-ups
- Provide first-line support for the digital platform and troubleshooting assistance to users
- Serve as the liaison between the programme partners, effectively triaging and routing programme-related enquiries to appropriate stakeholders
- Support all administrative documentation related to the programme
- Ability to support execution of basic marketing initiatives, preparation of participant co...