Program Support Specialist (Centro)

This is a support role on the Higher Ed team where we work closely with internal teammates to complete admin tasks. While we have standard tasks and standard processes, every trip is different, and each day is different. We can be building itineraries, creating registration sites, creating resources for our travelers in case of emergency, or any random task to support.

Responsibilities

• The PSS will work closely with a team of Account Managers and Sales team members to support their responsibilities that include, but are not limited to:
• Provide excellent customer service to all program participants, clients, and internal teammates
• Assist with creating and maintaining online registration platforms
• Complete operational updates within GIS and other systems
• Organize and manage individual travel requests
• Assist in the collection of outstanding individual payments from program participants
• Develop template itiner...