Program Manager - Student Operations (Offline Programs)

The Manager Student Operations & Student Success is a senior leadership role responsible for owning a portfolio of designated partner colleges, driving performance excellence across academic outcomes, student success, and college partnerships. The Manager leads and develops a team, holding each accountable for results while acting as the strategic bridge between ground-level execution and institutional growth. Key Responsibilities 1. Portfolio Performance & Outcome Accountability Own end-to-end performance across assigned colleges covering academics, examinations, student success, placements support, and student operations. Set and govern benchmarks for pass rates, retention, engagement, placement readiness, and student satisfaction Use portfolio-level data to identify trends, risks, and systemic gaps, and drive corrective interventions through teams Ensure consistency in program standards, student experience, and brand representation across colleges Report portfolio health to senior ...

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