Program Manager of Housing Needs and Operations

Position Type: PERMANENT, FULL-TIME

Key Responsibilities

• Provide leadership and oversight for supportive housing programs, ensuring quality, participant-centered service delivery.
• Supervise, mentor, and support staff, including recruitment, scheduling, performance management, and training.
• Oversee participant admissions, service planning, crisis response, and coordination of supports and community resources.
• Monitor program budgets, operational resources, reporting requirements, and facility needs.
• Build and maintain collaborative relationships with community partners, service providers, and regulatory agencies.
• Promote safe environments through risk management, incident review, emergency preparedness, and workplace safety practices.
• Support culturally safe, trauma-informed, and harm reduction approaches that promote participant wellbeing and housing sta...