Program Manager, Loyalty Performance and Insights
D
Delta Air Lines, Inc.
📍 Atlanta, GA, United States
Job Description
How you'll help us Keep Climbing (overview & key responsibilities)
Delta has built one of the world’s leading loyalty programs by investing in
innovative and creative ways to engage new and existing members. We have
seen record-setting growth, strong net promoter scores, expansion of
world-class partnerships, and our loyalty program is the key foundation of
our successful co-brand card program portfolio that is growing well over
industry rates.
The right candidate for this role has a growth mindset and experience in
revealing insights by navigating loyalty, commercial, and financial data. As
an individual contributor, they will independently lead high-impact
analytical workstreams and partner cross-functionally to influence business
outcomes across the organization.
They will lead and perform some of the following:
+ Perform ad-hoc analysis and identify key insights on loyalty datathat supports business decisioning across t...
Delta has built one of the world’s leading loyalty programs by investing in
innovative and creative ways to engage new and existing members. We have
seen record-setting growth, strong net promoter scores, expansion of
world-class partnerships, and our loyalty program is the key foundation of
our successful co-brand card program portfolio that is growing well over
industry rates.
The right candidate for this role has a growth mindset and experience in
revealing insights by navigating loyalty, commercial, and financial data. As
an individual contributor, they will independently lead high-impact
analytical workstreams and partner cross-functionally to influence business
outcomes across the organization.
They will lead and perform some of the following:
+ Perform ad-hoc analysis and identify key insights on loyalty datathat supports business decisioning across t...