Job Description
Job Summary: Reporting to the Director of Professional Services or Senior Professional Services Manager, the Manager II, Professional Services, is responsible for leading and managing a team to ensure successful project deployments. This includes ensuring projects are delivered on-time, within budget, and with high customer satisfaction. The role involves translating strategic objectives into operational processes, overseeing multiple complex projects, and fostering cross-functional collaboration. This position also emphasizes team development, portfolio management, and process optimization to align with organizational goals. Responsibilities :Lead and oversee a diverse team that may include Project Managers, Implementation Consultants, and other roles, ensuring effective recruitment, coaching, mentoring, and performance management .Translate strategic plans into operational processes that impact both the team and cross-functional outcomes .Develop and implement strategic plans aligned...