Production System Specialist- East Region
S
Sharp Electronics Corporation
📍 Montvale, NJ, United States
Job Description
**Overview**
The Production System Specialist is responsible for developing and supporting Sharp’s service partners within an assigned geographic area. Also responsible for monitoring, investigating and providing in-depth reporting on the field performance of all assigned products.
**Responsibilities**
+ Production System Specialists provide technical support on Sharp Production Systems. Demonstrates high level technical skills in hardware, firmware, software, and network technical issue resolution. Use advanced troubleshooting tools & techniques to resolve escalated customer issues for business partners. Perform root cause analysis using critical thinking skills and troubleshooting methodologies.
+ Field Support activities will be provided through a combination of
+ Troubleshooting, and repairing production products to address high level escalated hardware support issues from Sharp’s Technical, Install and de-install devices and provide technical...
The Production System Specialist is responsible for developing and supporting Sharp’s service partners within an assigned geographic area. Also responsible for monitoring, investigating and providing in-depth reporting on the field performance of all assigned products.
**Responsibilities**
+ Production System Specialists provide technical support on Sharp Production Systems. Demonstrates high level technical skills in hardware, firmware, software, and network technical issue resolution. Use advanced troubleshooting tools & techniques to resolve escalated customer issues for business partners. Perform root cause analysis using critical thinking skills and troubleshooting methodologies.
+ Field Support activities will be provided through a combination of
+ Troubleshooting, and repairing production products to address high level escalated hardware support issues from Sharp’s Technical, Install and de-install devices and provide technical...