Production Support Manager (5452)
Three Saints Bay, LLC
📍 Washington, District of Columbia, United States
Job Description
Eagle Harbor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking aProduction Support Managerto join our Team in Washington, DC.
Responsibilities:
Manage administrative, personnel, and operational processes to meet production goals and timelines for passport and secure document issuance.
Plan, direct, and coordinate daily production activities across passport processing functions, including intake, cashiering, imaging/scanning, data entry, quality control, printing, and distribution.
Ensure compliance with applicable statutes, regulations, and policies governing passport and secure identity document processing.
Supervise staff performance, attendance, and conduct; document issues and recommend appropriate personnel actions in accordance with policy.
Develop, implement, and oversee training programs to ensure staff are properl...