Production Support Engineering Manager (Financial Systems)
C
CIBC
📍 Chicago, IL, United States
Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What you’ll be doing**
As a Financial System Support Manager at CIBC, you lead a team responsible for the stability, resilience, and operational support of production finance applications. You oversee incident, problem, and change management for critical finance systems (e.g., Hyperion, Prologue, Sage), coordinate major incident response, and drive root-cause resolution through robust monitoring, automation, and disciplined support practices. You work closely with Finance, Technology, Ri...
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What you’ll be doing**
As a Financial System Support Manager at CIBC, you lead a team responsible for the stability, resilience, and operational support of production finance applications. You oversee incident, problem, and change management for critical finance systems (e.g., Hyperion, Prologue, Sage), coordinate major incident response, and drive root-cause resolution through robust monitoring, automation, and disciplined support practices. You work closely with Finance, Technology, Ri...