Production Services Analyst - Aiden

0000055801 RBC Shared Services Malaysia Sdn. Bhd.

📍 Putrajaya, Selangor, Malaysia

Full time Business Operations Specialists

Job Description

Job Description
What will you do?Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests
Proactive management and governance of our applications and platforms along driving IT governance and de-risking initiatives
Leverage automation to drive efficiency and to improve the soundness of our operating environment
Ensure strict adherence to standard operating procedures, standing order guidelines, and governance best practices
Liaise between Business, Technology, Compliance, Surveillance, and Functional groups to help conduct regular review to help evolve our platform and to ensure the connectivity required to achieve our collective objectives
Provide effective incident, problem and release management and regular project updates to stakeholders and the business along providing white-glove service to our business users.
Lead effective knowledge sh...
        

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Job Details

Location Putrajaya, Selangor

Job Type Full time

Category Business Operations Specialists

Posted July 21, 2026

Deadline August 30, 2026