This Technical Analyst position is integral to the TDI PB GY Services Operations department, which provides critical 2nd Level Application Support for essential business applications utilized in our branches. This role specifically focuses on ensuring the stability and reliability of the primary SKB application, NAR- -1, which manages sales events and sales data for downstream consumers.
The stability of these applications is paramount to our Private Bank's operations, client service delivery, and data integrity.
The Technical Analyst acts as a crucial hands-on technician within our Service Management environment.
This role directly supports our functional teams by providing essential expertise and assistance, ensuring the effective delivery of services. Our main assets for achieving this stability are the in-depth application knowledge and profound understanding of the business processes that these applications underp...