Job Description
Product Trainer, Legal AI
Are you passionate about AI and looking for an exciting new opportunity? Thomson Reuters is looking for an enthusiastic Product Trainer, Legal AI to join our ANZ Customer Training Team. In this role, you'll partner closely with our sales teams to develop and deliver strategies that encourage product adoption and maximize usage. You'll also support customers through onboarding and training for our generative AI software, while managing customer accounts to ensure their training needs are understood and met.
About the Role
In this opportunity as Product Trainer, Legal AI, you will:
- Deliver engaging onboarding and training experiences that help customers confidently use our software, including tailored programs designed to meet specific client needs.
- Build strong customer relationships through regular check‑ins to understand goals, identify training opportunities, and ensure ongoing support.
- Support cus...