Product Support Specialist
Sterling Engineering, Inc.
📍 Lodi, New Jersey, United States
Job Description
Title: Product Support Specialist
Location: Lodi, NJ
Hire Type: Direct Hire
Compensation: $25-30/hr depending on experience
Benefits: Medical, Dental, Vision, 401k
Must have Skill Set: Mechanical Aptitude and Customer Service Skills
Overview:
A growing manufacturing organization is seeking a customer-focused Technical Support Advisor to support warranty claims, product troubleshooting, and customer service operations. This role is ideal for someone with strong mechanical and electrical troubleshooting skills who enjoys problem-solving, collaborating cross-functionally, and delivering high-quality support to customers and service teams.
The ideal candidate will bring a combination of technical aptitude, communication skills, and a proactive mindset to help resolve product issues efficiently while cont...