Job Description
Our Mission
Not everyone can claim to feed the world, but it is part of our everyday. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!
The Product Support Specialist is responsible for delivering an exceptional customer experience by providing advanced technical support to dealers and end-users of the PTx product line. This role will collaborate with R&D in assisting with new product launches, lead dealer training, assist at trade shows, and create PTx publications.
Your Impact
- Provide Technical Support : Handle calls from growers and dealers during office hours and after-hours rotation for installation, in-field operation, and breakdowns; respond to online ticket inquiries and make on-site service calls when remote support isn’t sufficient.
- Collaborate with R&D ...