Job Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Job title - Product Quality Assistant
Location - Must be within a commutable distance to Gatwick, UK (fully office based, 5 days a week)
Fully sponsor dedicated
Working fully embedded within a growing program, you will be responsible for the handling of product returns, logging credit requests (financial reimbursement for replacement products) where appropriate and the entry of Product Quality information into Complaints Database, where required.
Key responsibilities
Job title - Product Quality Assistant
Location - Must be within a commutable distance to Gatwick, UK (fully office based, 5 days a week)
Fully sponsor dedicated
Working fully embedded within a growing program, you will be responsible for the handling of product returns, logging credit requests (financial reimbursement for replacement products) where appropriate and the entry of Product Quality information into Complaints Database, where required.
Key responsibilities
- Duplicate search to locate initial TC report
- Adding any additional information into case e.g. reporter full address
- Adding descript...