Product Owner Conversational AI at TELUS
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TELUS Digital
📍 quebec, capitale nationale, Canada
Job Description
Shape the future of customer experience at TELUS as a Product Owner for Conversational AI Agents. Drive strategy and feature development for voice and chat technologies on cutting-edge platforms.
As a senior-level individual contributor, you will lead the business strategy for TELUS’ Conversational AI Agents utilizing Google Gemini Enterprise for Customer Experience and Dialogflow CX. Your role centers on translating business objectives into product designs while managing the development backlog. Collaborating with engineers and researchers, you will ensure alignment between technical capabilities and customer needs, fueling innovation while enhancing user experiences.
Key Responsibilities:
• Drive product vision for Conversational AI on GECx and Dialogflow CX
• Develop data-driven business cases for product roadmap prioritization
• Own product backlog and create comprehensive business requirements
• Collaborate with engineering to remove blockers in development
• ...
As a senior-level individual contributor, you will lead the business strategy for TELUS’ Conversational AI Agents utilizing Google Gemini Enterprise for Customer Experience and Dialogflow CX. Your role centers on translating business objectives into product designs while managing the development backlog. Collaborating with engineers and researchers, you will ensure alignment between technical capabilities and customer needs, fueling innovation while enhancing user experiences.
Key Responsibilities:
• Drive product vision for Conversational AI on GECx and Dialogflow CX
• Develop data-driven business cases for product roadmap prioritization
• Own product backlog and create comprehensive business requirements
• Collaborate with engineering to remove blockers in development
• ...