Product Operations Lead - EY Global Delivery Services

At EY, we’re all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Key Responsibilities

• Work closely with business and technical stakeholders to understand requirements and align operations with business needs.
• Maintain service standards, ensure compliance with change processes, and help enforce operational best practices.
• Proactively monitor and manage service specific components.
• Sound analytical and problem‑solving skills are required to manage multiple technical challenges from multiple services and projects simultaneously.
• Evaluate recommendations provided for service improvements, with the ability to identify any gaps or alternate solutions.
• Proactively anticipate service issues before they occur and drive suggested changes to execution. <...