Product Monitoring Specialist

TransUnion LLC

📍 pune, maharashtra, India

Full-time Other-General

Job Description

Team Overview

Role Overview
We are looking for a highly skilled and experienced Senior Product Monitoring Analyst to lead the design, development, and continuous improvement of our product monitoring capabilities. This role is critical in ensuring the health, performance, and reliability of our products and services. The successful candidate plays a pivotal part in ensuring product quality, enabling proactive issue detection, conduct in-depth analysis of monitoring data, and contribute to the continuous improvement of our monitoring and alerting capabilities. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Key Responsibilities

  • Alert First-Responder:  Act as the initial point of contact for system alerts, ensuring timely triage and escalation where nec...
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