Product Monitoring Analyst

TransUnion LLC

📍 pune, maharashtra, India

Full-time Other-General

Job Description

Team Overview

We are seeking a proactive and detail-oriented Product Monitoring Analyst to join our team. This role is critical in ensuring the health, performance, and reliability of our products and services. The successful candidate plays a pivotal part in ensuring product quality, enabling proactive issue detection, conduct in-depth analysis of monitoring data, and contribute to the continuous improvement of our monitoring and alerting capabilities This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Key Responsibilities

  • Alert First-Responder:  Act as the initial point of contact for system alerts, ensuring timely triage and escalation where necessary.
  • Monitoring & Trend Analysis:  Track and analyse product monitoring metrics and historical...
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