Product Manager - 12 Month Term

Scotiabank

📍 Toronto, ON, Canada

Full-time other-general

Job Description

Product Manager - 12 Month Term

Requisition ID: 264882

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Product Manager will own digital interaction experiences that connect customer journeys across channels—helping the bank evolve from disconnected touchpoints to seamless, customer-centric experiences across digital, branch, contact centre, and advisor-assisted channels. You will define the product vision, strategy, roadmap, and success measures (OKRs/KPIs), and drive delivery from discovery through launch and iteration. You’ll partner with Design, Content, Analytics, Engineering, and contact-centre stakeholders to translate customer journeys into prioritized backlog, clear user stories, and measurable outcomes—ensuring solutions are reliable, compliant, and scalable across channels.