Job Description
Responsibilities: Major activities Technical assist/Complaint handling. To be a knowledge repository, able to help in content development, new product training & technical assistance to the sales team & customers if necessary. Track key performance indicators Monitor metrics such as sales number, customer adoption rates, and user engagement to assess the product's success. Product Go-to-Market Strategy Develop launch plan, oversee product Marketing, manage product positioning. Analyze competitor landscape Identify and assess competitor offerings to ensure the product stands out and offers a unique value proposition. Conduct market research Understand customer needs, preferences, and market trends to inform product development decisions. Make data-driven decisions Utilize data insights to inform product roadmap updates, feature enhancements, and future product development strategies. Oversee product marketing Work with the marketing team to develop effective marketing campaigns that gen...