Product Complaints Engineer

DEKA Research & Development

📍 Manchester, New Hampshire, United States

Full-time Business Operations Specialists

Job Description

DEKA R&D, on behalf of Millyard Advanced Technologies,is looking for a Product Complaints Engineer to work in a dynamic Medical Device Research and Development environment.  The position reports to the Product Complaints Manager.  This is a high visibility role with a significant direct impact in the Quality Management System.


How you will make an impact:



  • Responsible for reviewing complaints related to potential medical device issues.  Perform product complaint evaluations with minimal direction, utilizing experience and product knowledge.

  • Ensure that complaint documentation follows Good Documentation Practices; meets QMS requirements; and complies with U.S.
  • Food and Drug Administration (FDA) regulations / other regulatory requirements.
  • Identify and make sound decisions regarding medical device reporting to regulatory agencies.
  • Interface with Third Party Manufacturers, health care professionals, in...
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