Process Specialist (ADP)

## Process Specialist (ADP)Applylocations: Alabang, Muntinlupa Citytime type: Full timeposted on: Posted Todayjob requisition id: R Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist (ADP)****Summary:****To support the network through real-time monitoring of trends, volumes, file and transactions, and react by activating the appropriate levers. Ensure all business processes are working as designed to meet customers and stakeholders’ needs.****General Responsibilities****:********Real Time Monitoring and Management***** Monitor all daily critical metrics and trigger escalation procedures when thresholds are reached to ensure operational goals are met* Stay on top of email and chat engagements, including other public channels the team is manning* Maintain daily dashboards, prepare and send daily reports* Conduct analysis and recommend solutions to real time performance issues* Partner with global teams to ensure appropriate support a...

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