Process Excellence Manager- HR Services (APAC)

DHL

📍 petaling jaya, selangor, Malaysia

Full-time Management & Operations

Job Description

In a global company like ours, the possibilities are endless. Discover the positive impact you can make and build an amazing career at DHL. We are more than just a parcel delivery company; we have a clear goal: to connect people and improve lives.

Role Purpose

The role is responsible for identifying improvement opportunities, analyzing business processes, implementing sustainable solutions, and driving a culture of operational excellence. Working closely with business leaders and cross‑functional teams, this position will lead improvement projects, standardization efforts, and change initiatives to achieve measurable business outcomes aligned with organizational objectives.

Key Responsibilities

  • Lead and drive process optimization and transformation initiatives across the APAC region and various HR functions
  • Lead process optimization initiatives to improve productivity, quality, customer experience, and operational effectiveness ...
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