Overview:
The Print Production Operator plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.
Primary Responsibilities:Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.Perform mail handling duties including sorting, scanning, distribution, and package tracking.Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).Maintain accurate logs and documentation for billing, meter reads, and production jobs.Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues.Monitor supply inventory and perform replenishment as needed.Deliver excellent customer service and act as a key daily contact for client in...