Principal Software Engineer

 
Experience:
 total 12+ yrs. of experience as ServiceNow Developer
Worked in ITSM, ITOM, CSM organizational structure.
Experience in implementing the following Core ITIL Process modules:  Incident, Problem, Change, Service Catalog and CMDB
 
Prerequisite:
ServiceNow Design and Development experience
ITIL knowledge
ServiceNow System Admin Certification
ServiceNow Certified Application Developer
Written and verbal communication skills
Experience of working in multi-domain structure in ServiceNow
 
Responsibilities:
Work on major and complex development projects/enhancements for ServiceNow. Customizing the tool as per business requirements.
Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, S...

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