Principal Customer Success Manager (Singapore)

This is a remote, full-time position based in Singapore.

While we are a global team that leverages the latest technology to communicate with our colleagues and customers across the globe, this role does require travel for in-person collaboration with your team, in addition to customer, prospect and iManage Partner meetings and events throughout Asia.

Being a Principal Customer Success Manager at iManage Means… You will lead Customer Success strategy, execution, and outcomes across Asia, reporting to the Asia-Pacific (APAC) Customer Success Geo Leader.

You'll own retention, expansion, and product adoption and activation targets for Asia, acting as the primary cross-functional partner for sales, professional services, product, and marketing in the region – working closely with partners in Asia to ensure iManage products are fully deployed, actively used, and delivering demonstrable business value.

iM Responsible For… Strategic ...