Job Description
Job Description – Pre sales/Customer Relationship Executive
Position: Pre sales/Customer Relationship Executive
Location: OMR-Chennai
Employment Type: Full-time
About the Role:
We are looking for a proactive & customer-focused Pre sales/Customer Relationship Executive (CRE) to join our team. The ideal candidate will be responsible for maintaining strong customer relationships, addressing client queries, and ensuring a seamless customer experience.
Key Responsibilities:
• Act as the primary point of contact for customers through calls, emails, and in-person interactions.
• Build and maintain strong, long-term customer relationships.
• Understand customer needs and provide appropriate solutions.
• Resolve customer queries, complaints, and issues effectively within defined timelines.
• Coordinate with internal teams (sales, operations, and service) to ensure customer satisfaction.
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