Pre-Sales & ITIL Service Delivery Consultant

Ciena in Buenos Aires is seeking a professional focused on shaping service management process architecture and supporting pre-sales engagements. In this role, you will connect customer operational needs with ITIL-aligned service designs, making a direct impact on pipeline growth and customer experience.

Ideal candidates will have extensive experience in business development and IT Service Management, with strong skills in process design and leadership. The role offers a competitive salary and comprehensive benefits package.