Pre-Sales Architect – collaboration platforms

Overview

Pre-Sales Architect – collaboration platforms. We’re seeking an experienced Pre-Sales Architect to own the design and technical direction for enterprise collaboration, unified communications, contact centre, and customer experience solutions. The role fits a technical specialist comfortable in pre-sales, consulting, or solution architecture, able to engage with clients, understand needs, build secure and scalable solutions, and guide delivery to a successful rollout. You will be a trusted advisor to clients and internal teams, translating complex business problems into practical technology solutions. The role requires deep hands-on expertise across collaboration platforms, unified communications (UC), contact centre (CC), customer experience (CX) technologies, systems integration, and enterprise architecture broadly.

Responsibilities

• Solution Architecture & Design: Architect enterprise collaboration, UC, CC and CX solutions aligned to busine...