Practice Group Manager – Workers Compensation

Job Description:

We're seeking an experienced Workers Compensation leader to drive performance, capability and service excellence across a multidisciplinary claims practice within the Victorian WorkCover scheme.

Leading through Team Managers, you'll be responsible for delivering strong operational outcomes, developing high-performing teams and fostering a culture of accountability, continuous improvement and customer focus.

What You'll Be Doing

As Practice Group Manager, you will:

• Lead and develop a large workers compensation claims team through a group of Team Managers and technical specialists

• Drive performance across claims management, injury management, return to work, quality, customer experience and scheme outcomes

• Use operational data and insights to identify trends, manage risk and implement targeted improvement initiatives

• Build leadership capability through coaching, mentoring ...