Job Description
Job Description – Portfolio Manager
Location: Ludhiana
Product: Mortgages – Retention Portfolio
CTC: Up to 5 LPA
Position: 1
Role Overview
We are looking for a Portfolio Manager to handle the Mortgage Retention Portfolio. The role requires strong customer management, portfolio retention capability, and experience in mortgage products.
Candidates from the DSA channel will not be considered.
Key Responsibilities
Manage the existing mortgage customer portfolio with a focus on retention and relationship strengthening.
Identify early signs of customer attrition and take proactive measures to retain accounts.
Conduct periodic portfolio reviews, track renewal and rollover requirements.
Ensure timely service delivery, query resolution, and customer satisfaction.
Coordinate with internal teams to drive retention strategies and min...