Job Description
The successful candidate will play a key role in maintaining operational standards, addressing and escalating issues where required, and ensuring staff are effectively deployed to provide a seamless service that supports both patient experience and clinical operations.
Key Responsibilities
Lead, support, and guide portering staff to deliver efficient and compliant services Maintain a safe working environment in line with legislation and policies Ensure appropriate staffing levels and escalate resource needs Allocate staff effectively to maintain service flow and patient experience Make daily operational decisions, escalating where necessary Monitor service performance and implement improvements Act on audit outcomes and ensure compliance with required standards Promote clear communication and positive team working Professional and Personal Competencies...