Polish Customer Service Representative in Porto

Recruityard

📍 Porto, Porto, Portugal

Full-time Information and Record Clerks

Job Description

Job Description
Location: Porto
Workload: Full-Time

Position Overview:
We are currently looking for Polish-speaking Customer Support Agents to join a fast-growing team. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities:
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.